CIS 170F: Windows 7 Administration

Week 4

Managing Disks
Hard Disk Troubleshooting
Hardware and File structure problems

  • Hard drive problems fall into two general categories:
    • Hardware: Hardware-related problems involve the hard drive itself, cabling, power, connections, or the motherboard.
    • File structure: File structure problems involve the tracks and partitions on the hard disk, the boot records, or the files the OS uses to initialize itself.
  • If you power up your computer and the BIOS cannot find the attached hard drive, chances are, you have a hardware problem. On the other hand, if the BIOS finds and recognizes your hard drive but fails to boot, you likely have a file structure problem.
  • File structure problems and hardware problems can sometimes overlap. For example, a damaged master boot record (MBR) might be the result of a failing hard drive; repairing the MBR might fix a consequence of the problem, but not the problem itself.